The 10DAYS Members Club is a loyalty program that rewards registered members with points every time they shop on our website. Points can then be redeemded for certain discounts for a future order, Please find more information here. Based in the amoun
Click here to create an account. You will receive a confirmation email when your account registration is successful. You can then access your account with your login details.
Click here on "Forgot password" and enter the email address you used for your account. You will then receive an email if the email address is indeed asociated with an account in our system. If you do not receive an email, it seems you might have crea
Yes, you can change your account details any time. Log into your account and click on 'edit details'. Here you can edit your data, add new details or delete old details.
You can always place an order as a guest, without an account. The advantage of ordering with an account is that you have a clear overview of your orders and that you collect points with every order you place. Points can then be used for extra discoun
To have your data deleted, please contact our customer service team. Let us know which data needs to be removed, and we will send you a confirmation email once it has been carried out.
You can sign up for the newsletter by going all the way to the bottom of our website. At the bottom right you will see "Sign up and receive a €15 GIFT VOUCHER...", click 'SUBSCRIBE' and enter your email address. You will then receive an email confirm
Members earn 1 point for every 1€ spent. It is also possible to earn points through additional actions, all of which are detailed on our rewards page under 10 WAYS TO EARN POINTS.
Your points will expire on a rolling 12 month period. For example: you earned 50 points on 1st April 2022. Your 50 points will expire on 31st March 31 2023.
Points can be used to get a certain discount on your next order. The minimum amount of points to unlock the first discount is 300 points.Points also help you move from one loyalty tier to the next. Per loyalty tier, you will be able to enjoy differen
When you return you order (partially), the amount of points equivalent to your refund amount will be deducted again. For example if you return an item for 100€, 100 points will be deducted from your points balance.
No, unfortunately, you can only collect points when shopping on our official online store.
Points earned with each purchase are updated in your account once the order has been shipped. Points earned using other program actions may be added immediately in your account. If you have additional questions about points adjustments, please contac