10DAYS Pre-Loved is an initiative within our 10DAYS for Good programme and aims at keeping 10DAYS items in play longer. Our pieces are largely produced in Europe, made to last and wear on repeat. It’s about careful craftsmanship that preserves qualit
We have teamed up with our partner Trove (formerly known as: reverse.supply) to bring 10DAYS Pre-Loved online. They handle all products, logistics, shipments and returns. Trove is also your first point of contact forn any questions regarding selling
To sell your pre-loved 10DAYS items, just visit our Trade-In portal, register the items you want to sell and we will send a free shipping label to your email inbox. Once we have received your item, we will inspect it, recondition it, take pictures an
All items you wish to sell through our Pre-Loved website must still be in at least good condition and wearable. All care labels, logo and size label still need to be attached to the product and products should not have been altered in any way. We don
We ship to countries within the EU using DHL GoGreen. Shipping costs indication (as of June 2024):. The Netherlands 5,47€. Germany 4,99€. Austria 5,89€. Other countries within the EU 13,99€. Subject to market changes.
We offer a 14 days return policy. If you would like to return an article, please follow the steps on the Pre-Loved returns portal. You will receive a return label. Pack the items for return in our shipping packaging. As soon as we receive your return
You can reach out to the customer service team from Pre-Loved on the contact page on our Pre-loved website. They will helped you out with all your questions.
You can find more information about Pre-Loved and our partner Trove on our Pre-Loved shop on the FAQ page.